Tuesday the 10th. March 12, 2009
Posted by Staci in : General Ramblings , trackbackSo I had a phone interview for a permanent fraud coach today. My interview was susposed to be in person, but it was scheduled for this week when I am not in town. I was advised that they could not reschedule so if I did not do a phone interview, I would miss out on the opportunity for the job. I was sort of nervous about the process since I have never interviewed of the phone before, but yesterday while I was driving up to Laughlin I gave it a lot of thought. In person I tend to be really nervous with new people when I interview. I forget what I want to say, and don’t sound like I am sure of myself, and I stress myself out over it. However I worked on the phone for almost 10 years. I am confident on the phone. I am good at sounding like I know all the answers even if I am unsure if the answer is correct. I spent a long time doing it and I was really good at it. So I relaxed and waited for the phone to ring this morning.
Over all I think the interview went ok. I had a couple of stories on building and leveraging relationships ready, but they actually asked 5 around that so I had to come up with more on the spot. They also asked questions about actioning negative feedback when I had made a mistake. I had a good one for that. There was a question about driving results, and an open ended question about overall skills for coaching. They also asked a question about giving positive feedback. I didn’t have one for that ready so I had to come up with one. I had one, but it was from a few years ago. I used it because I couldn’t think of another, but after the call was over I thought of a great one that would have fit so much better. Then it was my turn to ask a question. I asked about what the role would entail between classes. I really liked the answer I got. The Learning Network is growing and changing in a way that looks really positive and I think I would enjoy being a part of that change. My skills would be used not only to help fraud, but to help the company as a whole. I also think that my prior skills in TSC and my experience in other areas of the business will make me an asset to the department.
I feel pretty good about this interview. I had none of the nervousness that I usually have and was relaxed and confident though the whole thing. Also the fact that I was willing to do this interview over the phone while on my vacation showed them how flexible I am and how much I am interested in the opportunity.
I am thinking positive and hopeful that they offer me the job, but if they don’t I have a couple of co-workers who applied that if they get the role instead of me, I won’t be upset. As long as the people they hire are as good as myself or better I am ok with that.
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